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In-house Access Insight & Commentary for In-House Counsel Worldwide

Monthly Archives: March 2011

Emotional Intelligence and the In-House Lawyer

Posted in In-House Practice

I recently attended a workshop at my son’s preschool where we learned some of the principles of Conscious Discipline®. This multifaceted approach to managing conflicts is followed in numerous schools and by many parents, and I won’t attempt to do it justice by summarizing it here. But there were three key takeaways I gleaned from… Continue Reading

Mind Your Ps and Qs … And Your 1099s and W2s

Posted in ACC Docket

(April — 2011) Several years ago, I did a consulting gig at a large DC nonprofit. I was hired to replace the director of publications who had been fired for his inability to get anything produced on time, within budget and without major mistakes. When I walked into my predecessor’s office, I almost turned around… Continue Reading

A Value-based Client-Firm Relationship: Part VIII

Posted in ACC Value Challenge, Client-Firm Value

Post 8    Having Our Final Say on Alternative Fee Arrangements Week 8. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work.  As General Counsel of Kayak,… Continue Reading

Luck – It Depends on How You Look at It

Posted in Leadership

An old Chinese folktale is told in my family: Lieh Tzu tells a little story of a Farmer who lives with his son on a mountain. They owned a horse. One day, the horse ran away. They neighbors came to show their sympathy because of the loss. “Why do you think this is bad luck?”… Continue Reading

A Value-based Client-Firm Relationship: Part VII

Posted in ACC Value Challenge, Client-Firm Value

 Post 7 Making Time for Value Week 7. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work.  As General Counsel of Kayak, Karen Klein provides legal counsel… Continue Reading

A Capitol Time Had in Ottawa

Posted in In-House Practice

About two dozen in-house counsel from Ottawa-area corporations, Crown corporation and associations gathered at Osler, Hoskin & Harcourt’s offices March 2 for the Ontario Chapter’s first program and social in the national capital. The topic was corporate whistleblowers – who don’t pose a potential threat to just the company, but also present potential pitfalls for… Continue Reading

A Value-based Client-Firm Relationship: Part VI

Posted in Client-Firm Value

Post 6 Alternative Fees and Quality of Work   Week 6. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work.  As General Counsel of Kayak, Karen Klein… Continue Reading