Category Archives: Client-Firm Value

The Value Champions Strike Back

By Amar Sarwal on January 15th, 2013 Posted in ACC News, ACC Value Challenge, Client-Firm Value, In the House, In-House Practice

Sequels are quite underrated, particularly the second one in the series. Think about it. We all remember the first iterations of blockbuster movies, as if they were the gold standards, while most sequels are forgettable. Still, sometimes, the sequel outdoes the original. Lists of good sequels abound, but any such list has to include “The… Continue Reading

A [Value] Challenge for 2013: Throw Your Hat Over the Wall

By Fred Krebs on January 10th, 2013 Posted in Client-Firm Value, In-House Practice

We have all seen the articles, attended the conferences or engaged in conversations that express dissatisfaction with law firm billing, the continued growth of legal costs generally, and the disconnect between cost and value received. I have heard these complaints since I first became involved with ACC over 21 years ago. Unfortunately, I think it… Continue Reading

A Value-based Client-Firm Relationship: Part VIII

By Susan Hackett on March 17th, 2011 Posted in ACC Value Challenge, Client-Firm Value

Post 8 Having Our Final Say on Alternative Fee Arrangements Week 8. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak,… Continue Reading

A Value-based Client-Firm Relationship: Part VII

By Susan Hackett on March 11th, 2011 Posted in ACC Value Challenge, Client-Firm Value

Post 7 Making Time for Value Week 7. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak, Karen Klein provides legal counsel… Continue Reading

A Value-based Client-Firm Relationship: Part VI

By Susan Hackett on March 4th, 2011 Posted in Client-Firm Value

Post 6 Alternative Fees and Quality of Work Week 6. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak, Karen Klein… Continue Reading

A Value-based Client-Firm Relationship: Part V

By Susan Hackett on February 24th, 2011 Posted in Client-Firm Value

Post 5 Avoid the Shock of the “Sticker” with Budget Talk Week 5. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak,… Continue Reading

A Value-based Client-Firm Relationship: Part IV

By Susan Hackett on February 17th, 2011 Posted in ACC Value Challenge, Client-Firm Value

Post 4 Adaptable Fees to go along with the Legal Work Flow Week 4. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of… Continue Reading

A Value-based Client-Firm Relationship: Part III

By Susan Hackett on February 10th, 2011 Posted in ACC Value Challenge, Client-Firm Value

Post 3 When the Fees Align Week 3. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak, Karen Klein provides legal counsel… Continue Reading

A Value-based Client-Firm Relationship: Part II

By Susan Hackett on February 3rd, 2011 Posted in ACC Value Challenge, Client-Firm Value

Post 2 Alternative Fee Arrangements, Time Well Spent Week 2. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. This blog pairing explores how to improve the value returned using a different approach to managing litigation work. As General Counsel of Kayak, Karen Klein provides… Continue Reading

Client-Firm Value Series – Kayak Software Corporation and Valorem Law Group LLC Discuss Their Unique Approach to Litigation Work: Part I

By Susan Hackett on January 27th, 2011 Posted in ACC Value Challenge, Client-Firm Value

Welcome back to our “value practice” blog series featuring real-time and real-life value conversations between an in-house counsel and their trusted law firm. For those of you new to this series, ACC hosted our first client-firm blog pair last year with Ken Grady from Wolverine Worldwide and Lisa Damon from Seyfarth Shaw, which focused on… Continue Reading

A Value-based Client-firm Relationship: Part XVI

By Susan Hackett on October 1st, 2010 Posted in ACC Value Challenge, Client-Firm Value

Post 16 Our Successes, Lessons Learned and Parting Thoughts Week 16. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of… Continue Reading

A Value-based Client-firm Relationship: Part XV

By Susan Hackett on September 24th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Post 15 The Current State Week 15. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio… Continue Reading

A Value-based Client-firm Relationship: Part XIV

By Susan Hackett on September 17th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Post 14 Making it Work: A Value-Fee Partnership Week 14. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up… Continue Reading

A Value-based Client-firm Relationship: Part XIII

By Susan Hackett on September 10th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Post 13 Compensation, Conversation and Collaboration Week 13. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a… Continue Reading

A Value-based Client-firm Relationship: Part XII

By Susan Hackett on September 3rd, 2010 Posted in ACC Value Challenge, Client-Firm Value

Process Mapping Primer Week 12. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio management engagement… Continue Reading

A Value-based Client-firm Relationship: Part XI

By Susan Hackett on August 27th, 2010 Posted in ACC Value Challenge, Client-Firm Value

The grocery-strategy connection Week 11. Each week, via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio management engagement… Continue Reading

A Value-based Client-firm Relationship: Part X

By Susan Hackett on August 19th, 2010 Posted in ACC Value Challenge, Client-Firm Value

The power of project management Week 10. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio… Continue Reading

A Value-based Client-firm Relationship: Part IX

By Susan Hackett on August 13th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Translating value and metrics into fees Week 9. Each week via the In-house ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a… Continue Reading

Client-Firm Value

By Acc Blogger on August 5th, 2010 Posted in Client-Firm Value

A Value-based Client-firm Relationship: Part VIII

By Susan Hackett on August 5th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Balancing strategic roles and tactical delivery Week 8. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark… Continue Reading

A Value-based Client-firm Relationship: Part VII

By Susan Hackett on July 29th, 2010 Posted in Client-Firm Value

Industrial, Artisanal, or Both? Week 7. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio management… Continue Reading

A Value-based Client-firm Relationship: Part VI

By Susan Hackett on July 27th, 2010 Posted in Client-Firm Value

Structuring an Alternative Fee Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio management engagement with… Continue Reading

A Value-based Client-firm Relationship: Part V

By Susan Hackett on July 16th, 2010 Posted in ACC Value Challenge, Client-Firm Value

Linking metrics, fees and value Week 5. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio… Continue Reading

A Value-based Client-firm Relationship: Part IV

By Susan Hackett on July 8th, 2010 Posted in ACC Value Challenge, Client-Firm Value, Leadership

Picking the metrics that matter Week 4. Each week via the In-House ACCess blog, follow the promise and pitfalls of forming a new value-based client-firm relationship. ACC Value Challenge steering committee member Ken Grady, General Counsel and Secretary of Wolverine World Wide, offered to profile his selection and start-up process of launching a trademark portfolio… Continue Reading